📦 Shipping Policy
Thank you for supporting our healing and restoration offerings. Please read our shipping policy carefully before placing your order.
📍 Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your confirmation email.
You will receive another notification when your order has shipped.
Note: Handmade items like teas and shea butters may require additional time to prepare with care and intention.
✈️ Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We currently ship via [USPS / UPS / FedEx] (customize based on your carrier).
Estimated delivery times (after processing):
🧘🏽♀️ Local Pickup / Drop-Off (Optional)
If you're in the [City/State] area, you may choose free local pickup at checkout.
We’ll notify you via email or text when your order is ready and provide pickup instructions.
📦 Order Issues & Lost Packages
If your package is delayed, lost, or arrives damaged:
-
Please contact us within 3 days of delivery.
-
Include your order number and a photo (if applicable).
-
While we are not responsible for shipping carrier delays, we will do our best to assist.